FAQ

We have 3 price lists for your business

pricelist wholesale lingerie

 

Buy directly from Mrmiss

 

 

Q1. What payment methods do you accept?

 

Bank transfer before delivery. 

 

Q2. How long can I receive my package?

 

The orders in Spain will be delivered by MRW and you will receive your package the next day by 19:00 pm. All the rest orders in Europe will be delivered by DHL and the transit may take 2-7 business days depending on the area.

 

Q3. Is there a minimum order amount?

Yes. The minimum order amount in our web is 300 euros sin IVA. If you place an order less than 300 euros. It will be cancelled automatically.

The minimum order in Ankorstore is 100 euros, in this case, you can buy from Ankorstore. 

 

 

 

 

Q4. What is the shipping policy between Ankorstore and MRMISS? (Important: the fee might be risen in 2022)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Q5. What can I do if I receive a damaged product?

 

It may happen that an item is damaged or has a defect that MRMISS failed to see. You are invited to send photos of the damage/defect to MRMISS via Whatsapp +34 659 743677. Then we will offer you the most suitable solution.

 

Q6. If the product I received is not what I expected, can I apply for a return?

 

If you receive an article that is not what you wanted, please contact mrmiss-madrid@hotmail.com. Normally you have 7 days to check the products after successful delivery and apply for the refund within that period.

The customer is in charge of  the return shipping fee and the products  including labels must be in new condition and in the original packaging.

 

Q7. Should I pay the shipment for my return?

 

If there is any mistake caused by us or due to quality issues, we will pay the shipping cost. If the item does not meet your expectation(without any quality issues),  you have to pay the return shipping fee.

 

 

Buy from Ankorstore

 

Q8. How can I pay if I order from Ankorstore?

 

Ankorstore gives you 30/60 days(depending on the credit or financial situations of your company) to pay with your credit card.

 

Q9. How long can I receive my order and how much is the shipping cost if I buy from Ankorstore?

 

Your order will be shipped in less than 48 hours. The delivery will take 3-5 business days depending on the location. (Might take more days for remote areas.)

 

Ankorstore won’t charge you shipping fee if your order amount is above 300 € (with multi-brands).

 

Q10. Can I apply for a return if I order from Ankorstore?

 

Yes, though Ankorstore does not arrange returns, you can contact us and receive full or partial refunds.

PRICE LIST

Q11. Is there any difference in price between buying from Ankorstore and your website ?

Yes. Via Ankorstore you can buy by pieces. In our website we sell by package (made of 4/6/8 pieces with mixed and complete sizes) 

The price differs in the below ways: 

1. From Ankorstore (Sold by pieces)

2. From our Website (Sold by packages)

3. More than 15 packages per style. 

Our recommendations: 

If you do not know our products yet and want to try first at a low cost, we suggest you buying from Ankorstore. (For your first order above 300 euros in Ankorstore, use our promo-code LIFT-D4FWSAPR to reduce 100 euros). 

If you just need to replenish certain sizes of certain product, also Ankorstore is the best choice for you.  

If you want to enjoy discount and have a big profit margin, you can buy directly from us.  (Do not worry, every package contains mixed and complete sizes depending on the style and target customers.)

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